Consulting Services

Support for your success

At VTXRM, we believe our commitment doesn’t end with software delivery. Our Consulting Services are designed to ensure your systems remain efficient, secure, and fully aligned with your business needs. From continuous support to proactive improvements, we work alongside you to maximize performance and deliver lasting value.

Our after sales services

Technical and Functional Consulting

We provide expert consulting services focused on both technical and functional aspects of your operations. Our team supports the definition of business and system requirements, designs tailored solutions, and conducts in-depth process analysis to identify areas for optimization. Whether on-site or remotely, we offer specialized assistance to ensure your projects are aligned with best practices and strategic goals.

Outsourcing

Our outsourcing service offers flexible access to skilled professionals who can reinforce your internal team during critical phases or specific time periods. Whether you need additional technical resources, functional experts, or hybrid profiles, we provide talent that integrates seamlessly into your operations, helping you maintain productivity and meet deadlines without the overhead of permanent hiring.

Customizations

We develop and implement custom solutions to extend the capabilities of your Accipiens platform. This includes the configuration of new features, creation of tailored functionalities, and the development of integrations with external systems. Our customization services ensure that your software reflects the unique needs of your business, enhancing user experience and operational efficiency.

Hourly support package

Our flexible hourly support model allows you to access our expertise as needed, without long-term commitments. Whether you require quick fixes, small-scale changes, or occasional guidance, this service is ideal for managing evolving demands. We track and report the time spent on each task in detail, ensuring transparency and efficient use of your support hours.

Installation of new Accipiens versions / releases

We handle the complete process of upgrading to new Accipiens versions and releases. This includes analyzing and configuring break compatibilities, installing the core system, satellites (such as Dealer FE and Portals), customized DLLs, and Report Server components. We also certify your development environment and support user acceptance testing to ensure a smooth transition with minimal disruption.

Implementation Services

Our approach to Accipiens Configuration combines discovery, solution design with iterative implementation to align technology with business goals. We empower business users implementing solution addressing their needs and through hands-on experience with continuous support and adaptation, transforming accipiens into a scalable, future ready solution.

Ready to elevate your operations?

Our team is ready to support your journey, let’s build the future of finance together.

Get in touch